Tuition, Payment & Refund Policy

Last updated: October 6, 2026

Ilm-ul-Quran USA is operated by AL HASANAH FOUNDATION, a 501(c)(3) nonprofit organization (EIN 93-3902300) based in Richardson, Texas. This policy explains how monthly tuition is charged, what happens if a payment does not go through, and when we give refunds. If anything is unclear, please write to us at info@ilmulquranus.org.

1. Tuition

• Tuition is charged monthly and paid in advance for the month ahead.
• The amount depends on the course and the number of classes each week. It is shown when you enroll and on your private billing page.
• Families supported by our Zakat Fund or with an agreed reduced fee see that amount on their billing page and receipts.
• No child’s place is ever affected by cost. If the fee is a burden for your family, please talk to us before missing a payment.

2. First month free for new students

New students study their first month free. The first payment is taken when the free month ends, and you receive an email reminder before that date. If you decide not to continue, tell us before the free month ends and nothing is charged.

3. Your billing date

• Tuition is charged automatically on the same date every month: your billing date. For new students it is the day the free month ends; for current students it is their usual monthly due date.
• If another date suits your family better, for example close to your payday such as the 1st or the 15th of the month, tell us and we will move it. Moving the date never charges you twice for the same month.
• If your billing date is the 29th, 30th or 31st, in shorter months you are charged on the last day of the month.

4. How payments are taken

• Payments are processed securely by Stripe. You can pay from a US bank account (ACH Direct Debit) or by debit or credit card. Ilm-ul-Quran USA never sees or stores your full card or bank details.
• You add your bank account or card once, on the private link we send you. After that, tuition is taken automatically on your billing date.
• Bank (ACH) payments can take up to 4 business days to complete, so please keep the amount available in your account on your billing date. Card payments complete straight away.
• A receipt is emailed after every payment. Your payment history and receipts are always on your private billing page.
• On your bank or card statement the charge appears as ILMULQURANUSA TUITION.

5. If a payment does not go through

• You receive an email straight away explaining what happened and how to update your bank account or card.
• Card payments are tried again automatically 3 days later, and again 5 days after that. Bank (ACH) payments are tried again after 2 business days, and again after 3 more business days.
• You can pay at any time from your private billing page, or switch to a different card or bank account there.
• Classes continue while we sort it out together. If all attempts fail, our team contacts you personally.
• We do not charge late fees.

6. Changing classes or courses

If you change the course or the number of classes each week, the new monthly amount starts from your next billing date. We confirm the new amount with you before it changes.

7. Pausing or stopping classes

• To pause or stop classes, please tell us at least 7 days before your next billing date.
• When you stop, no further payments are taken, and classes continue until the end of the month you have already paid for.
• When you pause (for example for travel or family reasons), billing is paused too and restarts on the date we agree with you.
• Monthly tuition cannot be cancelled from the payment page itself, so that our team can make sure every family is looked after before classes end.

8. Refunds

• Charged by mistake, or charged twice: refunded in full.
• Classes cancelled by your teacher or by us and not made up: refunded for those classes, or taken off your next month if you prefer.
• Stopping during a month: tuition for a month that has already been charged is not refunded, and classes continue until the end of that month. If you tell us within 48 hours of the charge and no class has taken place in that month yet, we refund it in full.
• New students in the free month: nothing is charged if you tell us before the free month ends.
• We reply to refund requests within 3 business days and process approved refunds within 5 business days. Refunds go back to the card or bank account that was charged and usually appear within 5 to 10 business days.
• To ask for a refund, email info@ilmulquranus.org with the student’s name.

9. Questions about a charge

If you see a charge you do not recognize or think is wrong, please contact us first. We can usually explain or correct it the same day, which is faster for you than a dispute through your bank.

10. Changes to fees or to this policy

We tell families at least 30 days before any change to tuition fees. Changes to this policy are posted on this page with a new date.

11. Contact